The goal

Redesign the Summit Hotels and Resorts website to increase brand reputation and improve the customer experience.

To start the research, I conducted a Heuristic Evaluation. This evaluation allows us to identify usability issues by following UX design principles. As a designer, we should regard heuristic evaluations as an inexpensive sanity test to easily identify potential problems based on feedback, data and usability principles.

Research findings:

1. Placing the contact information in this area encourages the user to call in order to book rather than using the booking application.

2. Description that appear only on mouse hover are inaccessible for users that rely on keyboards to navigate. Let’s be inclusive in website design and ensure that it is accessible via keyboards.

Using Zeplin as a designers I can quickly turn my designs into powerful specs and guidelines while developers can access all the resources they need in a single location.

Developers would have the ability to get the exact CSS or style to put in the website. This will give accurate values of sizes, color palette, padding, margins, position, fonts and download all the reusable components and images.